Front

Front is a communication hub for building strong customer relationships, disrupting two of the largest and most established markets in SaaS: email and customer support. The company’s mission is simple, keep teams centered on the irreplaceable value of strengthening customer relationships through every conversation. The initial manifestation of Front’s vision revolved around creating collaborative inboxes, enabling users to engage in ephemeral chats within email threads. This product gained significant traction amongst success and support teams, who handle high volumes of customer interactions on a daily basis. However, with a strong bottom-up, land-and-expand strategy, the company has emerged as a dynamic communication hub for all customer-facing teams. Soon, Front aims to become the collaboration layer for all knowledge workers, connecting all teams, apps, and objects within organizations.