AI / ML
Dialpad is a cloud-based, modern business communication, collaboration, and contact center platform. It offers real-time transcription, automated note-taking, live sentiment, and voice analytics. Its products cover the full range of business communications needs across voice, video, group messaging, text, conferencing, screen sharing, and document-sharing services, enabling employees to collaborate in a single platform. Dialpad integrates UCaas and CCaaS. It brands this as TrueCaaS, a platform with the aim of giving users a “single pane of glass” for all business communications.
Golden.com - Dialpad
The future of cloud native collaborative communication, with Craig Walker
Dialpad’s Dan O’Connell on how an all-in-one support approach can drive revenue
SaaStr Podcast #189: Craig Walker, Founder & CEO @ Dialpad on When to Go Large on Go-To-Market
The founders of Google Voice just raised $50 million to scale a business-call platform they think could put an end to phonelines once and for all
Dialpad's Craig Walker on His Entrepreneurial Journey: "Work Isn't a Place You Go"