Cresta

Cresta delivers real-time intelligence for call centers and builds AI-powered products to help agents, managers, and leaders grow revenue and improve efficiency. Its suite of products coach agents in real time based on analysis from top performers in the industry, allows managers to track agent progression, and enables executives to make data-driven decisions and inform business strategy. By democratizing expertise for support teams and unlocking higher levels of agent productivity, Cresta aims to fill the experience gaps between new agents and existing ones.