Gong

Gong is a revenue intelligence platform central to the digital transformation of B2B sales, providing revenue teams with data-driven insights that increase revenue, reduce churn, and drive productivity. It captures and analyzes a company’s customer interactions across emails and calls and generates insights about markets, deals, and employee skills. It recommends the next best steps to progress deals and ensure customer success. This enables customer-facing workers to make decisions informed by business reality instead of subjective judgment. As CRMs defined the system of record for executives to view aggregate metrics at a glance, Gong positions itself as a platform for revenue intelligence, bridging transparency to actionable insight based on what is recorded from customer interactions.